Frequently ~
Asked Questions
If you have other burning questions we weren’t able to address here, feel free to email us.
Orders ~
We offer standard, expedited, and express shipping options. Shipping times and costs vary depending on your location and the shipping method selected at checkout.
You can modify or cancel your order within 24 hours of placing it, provided it has not yet been shipped. Please contact our customer service team as soon as possible to assist with changes.
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll arrange a replacement or refund at no extra cost.
We accept all major credit cards, PayPal, and My Beauty Fruits Gift Cards. All transactions are secure and encrypted for your protection.lbgñhfv
Products ~
Using the machine is simple: add your chosen ingredients (fruits, essential oils, collagen, etc.), press the start button, and the machine will mix and mold your personalized mask within minutes. Detailed instructions are included in the user manual.
You can use a variety of fresh fruits, essential oils, and our specially formulated collagen tablets to create your masks. We recommend following the recipes in our guidebook for the best results.
Yes, our products are designed with all skin types in mind, including sensitive skin. However, we always recommend doing a patch test with any new ingredients to ensure there are no adverse reactions.
For optimal results, we recommend using your customized mask 2-3 times per week. However, frequency can be adjusted based on your skin’s needs and response.
Yes, we offer refill packs for collagen tablets and other essential ingredients, available for purchase on our website. Subscriptions are also available for automatic delivery at a discounted rate.
Gift Cards~
Gift Cards can be purchased directly from our website. Simply select the amount, add a personal message, and choose to have it delivered via email or print it at home.
Yes, My Beauty Fruits Gift Cards can be used on any product in our online store, including machines, ingredients, and accessories.
To redeem a Gift Card, simply enter the code provided during checkout. The amount will be applied to your total, and any remaining balance can be used on future purchases.
No, My Beauty Fruits Gift Cards do not expire, giving you the flexibility to use them whenever you’re ready to make a purchase.